LIV Pilates & Wellness (“we”, “us”, “our”) is committed to protecting your personal information and privacy.
This policy explains how we collect, use, and protect your information in accordance with Alberta’s Personal Information Protection Act (PIPA).
Information We Collect
We collect limited personal information needed to provide our services, including:
We use your information to:
We do not sell your personal information.
Consent & Your Rights
By providing your information, you consent to its collection and use for the purposes above.
You may access, correct, or withdraw consent for your personal information at any time by contacting us.
Storage & Security
Your information is stored securely and retained only as long as necessary to provide services or meet legal requirements.
Some service providers may store data outside Canada (e.g., the U.S.) under comparable privacy protections.
Cookies
We use cookies to operate our site and analyze performance. You can disable cookies in your browser settings if preferred.
Contact
meaghan@livpilateswellness.com
Services
We offer Pilates classes, wellness sessions, and related memberships and events.
Schedules, instructors, and class formats may change at any time.
Memberships & Payments
All memberships, packages, and passes are non-transferable and non-refundable, except where required by law.
If you choose auto-renew, your membership will renew automatically until cancelled with notice.
You’re responsible for maintaining accurate billing information.
Prices and promotions may change with notice.
Cancellation & No-Show Policy
Because space is limited, we enforce a fair cancellation policy:
If LIV Pilates cancels a class for any reason (instructor illness, weather, or studio maintenance), affected clients receive a full credit or rebook option.
Health & Safety
By participating in any class or session, you confirm that you are physically able to exercise safely and have disclosed any relevant medical conditions, injuries, or limitations to your instructor.
Participation is voluntary and at your own risk.
LIV Pilates, its instructors, and staff are not liable for injuries, losses, or health conditions that arise from participation, except where required by law.
Conduct
We maintain a welcoming, respectful, and inclusive environment.
We reserve the right to refuse or discontinue service for unsafe, disruptive, or disrespectful behaviour.
Intellectual Property
All LIV Pilates & Wellness content — including text, imagery, videos, and branding — is our property.
You may not copy or use it for commercial purposes without written consent.
Third-Party Services
We use trusted third-party platforms for booking, payments, and communication.
We are not responsible for their content, reliability, or performance.
Limitation of Liability
To the fullest extent permitted by law, LIV Pilates & Wellness is not liable for indirect, incidental, or consequential damages arising from your use of our website, studio, or services.
Governing Law
These Terms are governed by the laws of Alberta, Canada, and any disputes will be handled in Alberta courts.
Updates
We may revise these Terms as our business evolves.
The current version will always be posted here with the latest effective date.
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